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Updating or tweaking index locations and features may fix it when Outlook search isnt working.

Outlook also has a built-in repair tool that might help solve the issue.

The Outlook email clients search function is a helpful tool, allowing users to search for specific information in an email message, such as the sender, date, folder where its saved, or keywords.

If the Outlook search function isnt working, there may be several reasons why.

Updating Outlook may solve the problem of an unresponsive search function.

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Select Automatically Download and Install under How would you like updates to be installed.

If you perform a search and receive a message stating No matches found or Search results may be incomplete because items are still being indexed, troubleshoot the indexing function.

Select the Search Tools drop-down in the Options group and select Indexing Status.

You should see a message stating, Outlook has finished indexing all of your items.

If there are items to be indexed remaining, wait five minutes and try again.

If the problem persists, move on to the next troubleshooting technique.

Type Indexing Options in the Start Search box or on the Start screen.

Verify that Microsoft Outlook appears in the Included Locations column of the Indexing Options dialog box.

Built-in repair utilities can often fix the problem of an unresponsive Outlook search function.

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If you perform a search in Outlook 2016 for Mac or Outlook for Mac 2011 and receive a No Results message, or your search is unsuccessful using Mac OS built-in Spotlight Search, download and run Outlook Search Repair.

This Mac Outlook utility checks for duplicate installations and reindexes Outlook files.

Close Outlook Search Repair when a message stating, Reindexing has completed appears.

The built-in Office repair utility can often solve the problem of an unresponsive search function.

Find and click on Microsoft Office in the list of installed apps and features.

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